Customer Support Century Game - a social gaming company that put fun first for players worldwide. We’re based in China and we’re looking for a customer support agent to join us! Responsibility: Handling incoming emails Requirements: Must be fluent in conversational English Must have a good command of both written and spoken English Ability to deliver excellent customer service quality Able to understand games from a gamer’s perspective and give in-depth gaming and mobile device troubleshooting support Ability to analyze information and solve issues accurately with appropriate speed and within given guidelines Able to work shifts on weekends A team player Those with strong interest in games are preferred Note Holidays will have to follow the company’s holidays